Application Support Specialist – IT

Employer Info

Prowess Recruitment Consulting Limited

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Prowess Recruitment Consulting Limited is a fast growing company and committed to providing recruitment executive research services. To effectively serve clients and candidates, as well as recruiti...Know more

Job Info
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Our client is an International Information Technology System Developer and they are now looking for high caliber candidates with passion and commitment to join their service team. 


  • Handle customer calls for enquiries and helpdesk support
  • Follow up customer requests and/or technical support cases
  • Provide assistance to help customers resolve problems encountered
  • Escalate technical issues to application support for additional troubleshooting
  • Monitor SLA metrics according to customer agreements and internal regulation


  • Degree  in Computer Science or related subjects
  • Over 1 years relevant experience as customer support/ technical support
  • Knowledge in Java, Java Script, MS Office, Windows would be an advantage
  • Good Analytic, problem-solving, communication and interpersonal skills
  • Good in spoken and written English and Chinese is a Must
  • Good team management skills and leadership skills 


Whatsapp for interview at 52234521

Tel : 852 - 2838 9621 

For interested candidates, please submit your full resume with expected salary in MS Word format to us through the above email or fax number. 

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