Airline Customer Services Officer (Premium)
Employer Info
David James Recruitment Limited
Company User
About David James Recruitment Limited DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands thei...Know more
20Person(s)
Job Info
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Responsibilities:
- Provide outstanding customer service to premium member in order to ensure the service quality
- Handle premium member inquires and complaints via inbound or outbound call, email, fax and letter in a professional manner
- Determine and satisfy premium members’ needs and expectation
- Assist to the related events by inviting premium member, updating attendance list and preparing all the requirements as needed
Requirements:
- At least 2 - 3 year experience in Airlines industry with customer service
- Degree holder, preferably in Aviation and Tourism relevant discipline
- Fluent in English, Cantonese and Mandarin and good writing style in English and Chinese
- Strong communication, interpersonal & presentation skills
- System knowledge of MS Office and travel/airline booking systems is a must
Benefits:
- HKD18,000 – 20,000
- 15 days Annual Leave
- Attendance Bonus
- Shift Allowance
- Training
Location:
- Tsuen Wan
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