"URGENT" Client Service Assistant, Payment Service
WallStone Partners & Company Limited
Company User
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"URGENT" Client Service Assistant, Payment ServiceOvertime work is Needed with pay + Peak Season BonusContract: ASAP – Dec 31, 2020 (Subject to extension)
Salary: $16,000-$16,500/mth + OT + Peak Season Bonus + 13 Pay leaveWorking Days: Mon-Sat: 9:00am – 6:00pm, Average 5.5 days per week)
Working Location: Kowloon/ Hong Kong Island (Subject to the operation needs; mainly Quarry Bay)
Counter Service Operations
- Maintain counter service operations in order to follow company payment guidelines
- Provide accurate and efficient premium collection services to customers, agents and brokers
- Conduct survey to customers / agents / brokers
- Collect premium properly, and issue receipts correctly
- Maintain proper files and records of office
Backend Duties (Partial)
- Handle payment enquires properly to enhance customer experience
- Respond to email inquiries from other departments assigned by Manager
- Answer & handle payment inquiries at counter
Other Responsibilities
- Support and participate all assigned ad-hoc projects or tasks assigned by superior*
Requirements
- Higher Diploma above or equivalent with Cashier/ Payment/ Customer Services experience is preferred
- Flexible, stable, responsible, willing to learn & detail minded person
- Good Communication & Interpersonal skills
- Good command in Mandarin & Cantonese
- Basic PC skills
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.