Customer Service Specialist/Officer - Inbound team, Customer Engagement (Welcome IANG Student)
● Communicate with customersthrough digital channel
● Performance bonus andCommission
● Fresh graduate / IANG student
Job Descriptions
● Handle telephone enquiries including complaints, regarding life, employee benefit and generalinsurance for customers and agents
● Provide one stop service to customers to enhance the customerengagement level
● Retain and enhance customer relationship
● Communicate with customers through digital channel (LiveChat,E-mails and etc…)
Benefits
● Attractive Monthly Commissions & Bonus & Allowance
● Work life balance
● 5 day work
Requirement
● Degree holder (Welcome Fresh graduate and IANG student)
● 1 year experience preferred including part-time and internship,customer service experience is a plus
● Mature, self-motivated, willing to learn and able to work underpressure
● Customer oriented mindset with a passion to provide excellentservice
● Excellence interpersonal and communication skills
● Proficiency in both Chinese and English; Fluent in Mandarin would bean advantage
● PC literate in MS Office especially MS excel and Chinese wordprocessing
● Excellent task management and multi-task skills
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.