Call Centre Specialist (part time)
Saintford Limited
Company User
We are an expanding medical group and operate two medical centres and several optical shops in Hong Kong. With a view to expand our operations, we are now seeking for high caliber candidate to fil...Know more
100Person(s)
Responsibilities
1. Handle incoming call, Whatsapp, Wechat, Facebook messages, website livetalks messages related to appointment booking, general inquiry and emergency cases
2. Ensure accurate data entry in the electronic health record and maintain patient privacy and security
3. Perform ad hoc duties as required
Working hour and offer:
1. Working hour: 7pm – 12am daily (3 – 4 shifts per week)
2. Hourly pay: $120/ hour
Requirements
1. HKCEE/HKDSE or above
2. At least 1 year of call centre or direct customer enquiry handling experience
3. Excellent telephone manner with good listening and verbal skill
4. Good command in written and spoken English, Cantonese and Mandarin
5. Good PC skills e.g. MS Excel, Word and Chinese typing
6. On-the-job training will be provided
We offer an attractive remuneration package and on-the-job training to the right candidate. Interested parties, please send detailed resume in WORD FORMAT with current and EXPECTED SALARY to the HR Department by clicking "APPLY NOW".
Data collected will be used for recruitment purposes only and personal data of unsuccessful applicants will be destroyed after 12 months.
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.