大型保險公司 Call Centre - Customer Service Advisor (不用跑數不用銷售)

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WallStone Partners & Company Limited

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Our mission is to provide the best and diversified expertise to you, our team consists of people from different industries and experiences dedicated to serving your needs. Our consultants comprise ...Know more

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大型保險公司 Call Centre - Customer Service Advisor (不用跑數不用銷售)

  • Salary: Around $18,000-22,000 (With exp. can up to $24-25k/mth)
  • Working Days & Hour: 08:45-17:45/09:00-18:00/Any 9-hours service per working day and 45 hours per week (Mon-Fri)
  • If need to support on Sat, will count as OT; Sun & PH are not required to work.
  • NO overnight shift
  • Training: 2 weeks Classroom Training 

4 major Teams:

1) Life Insurance

2) Employee Benefits 

3) Agency/ Broker

4) MPF

Other Team: 

1) Complaint Team (Phone/ Email)

2) Service Engagement (Chat box, Live Chat)

Requirement:

  • Candidates with Customer Service experience (Call Centre/ Banking/ Insurance/ Telecom, etc.)
  • IIQE Paper 1 & 3 (still can be considered if not yet done IIQE)
  • With IIQE Paper 2, 4, 5 will be an advantage
  • Fast Pace with Good Communication Skills
  • Good in Cantonese, Mandarin & English

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