Data Center Network Support Executive

Employer Info


Company User

香港寬頻集團是具領導地位的綜合電訊及科技方案供應商,總部位於香港,其業務遍及香港、澳門、中國內地、新加坡和馬來西亞。集團透過香港寬頻、香港寬頻企業方案及 JOS三大品牌,為企業及住宅市場提供全方位方案,包括寬頻、數據連接、雲端與數據中心、Wi-Fi 管理、業務延續服務、系統整合、網絡安全、流動通訊、漫遊方案、數碼方案、話音及協作、辦公室用品-綜合為一站式的數碼轉型服務(Transformat...Know more

Job Info
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What efforts you need to make for this role?

  • Single point of contact for dedicated customers seeking technical assistance
  • Carry out data center services according to customer requests
  • Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for customers
  • Work closely with cross-functional teams to trouble shooting, equipment installation and upgrading
  • Assist in administrative tasks such as information / record update
  • Any ad-hoc duties or projects as assigned

Let's check if you are/ have...

  • Well organized, enthusiastic and with a good sense of responsibility
  • Good command of spoken and written English and Chinese
  • Shift duty 7x24 is required with allowance provided
  • Fresh graduate are also welcome

What you get in return…

Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold Life-Work Priority. Examples of our flexible initiatives:

  • Half Day Off Friday once a month (compensation leave for Talents who work on shift)
  • Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
  • Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
  • Comprehensive medical and life insurance coverage
  • Upgraded maternity leave and paternity leave
  • Discounted Talent plan offers including broadband and mobile plans and other promoted products
  • Education subsidies and Examination leave
  • Year-end discretionary bonus 
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