Data Center Network Support Executive
Employer Info
Job Info
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What efforts you need to make for this role?
- Single point of contact for dedicated customers seeking technical assistance
- Carry out data center services according to customer requests
- Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for customers
- Work closely with cross-functional teams to trouble shooting, equipment installation and upgrading
- Assist in administrative tasks such as information / record update
- Any ad-hoc duties or projects as assigned
Let's check if you are/ have...
- Well organized, enthusiastic and with a good sense of responsibility
- Good command of spoken and written English and Chinese
- Shift duty 7x24 is required with allowance provided
- Fresh graduate are also welcome
What you get in return…
Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold Life-Work Priority. Examples of our flexible initiatives:
- Half Day Off Friday once a month (compensation leave for Talents who work on shift)
- Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
- Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
- Comprehensive medical and life insurance coverage
- Upgraded maternity leave and paternity leave
- Discounted Talent plan offers including broadband and mobile plans and other promoted products
- Education subsidies and Examination leave
- Year-end discretionary bonus
Beware of Employment Traps
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.