System Support Officer

Employer Info

Winz Solutions Limited

Company User

Winz is a leading solutions & services company, providing a broad range of services and solutions in technology and operations. Combining unmatched experience and specialized skills across diff...Know more

Job Info
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Job Responsibilities:

  • Handle customer enquiries, conduct
    maintenance case study and provide feasible solutions 
  • Ensure user satisfaction by providing
    technical support, troubleshooting and problem resolution services 
  • Provide first level customer service to
    corporate clients via telephone and emails 
  • Communicating and coordinating with
    colleagues as necessary 
  • Responsible for other ad hoc/special
    assignments or project 

  

Job Requirements:

  • Diploma or above in Information
    Technology, Computer Science or related disciplines 
  • Basic IT knowledge and experience in
    customer service is preferable 
  • Good command of spoken and written English
    and Chinese 
  • Pro-active, efficient, well-organized,
    team-oriented, and able to work independently 
  • Fresh graduates will be considered 
  • Immediately available is preferred 

  

We offer career prospect, attractive remuneration, and benefits to
the right candidate. To discuss this opportunity further, please send
your full resume, job reference and present and expected salary
by clicking "Apply Now" or send to HR & Admin Email :recruit@winz.com.hk

For more details, please visit us on: http://www.winz.com.hk/  

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