Customer Services Representative (分行客戶服務員 )
Employer Info
Jobslink Limited
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Job Info
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Our client is a well-established bank in Hong Kong, they are looking for a Customer Services Representative to join their team.
Responsibilities
- Greet and welcome walk-in & phone-in customers according to the established service standard
- Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
- Perform loan processing and administrative duties
- Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter
Requirements
- Secondary education or above
- Experience in Consumer Finance/banking industry is preferable
- Good interpersonal and communication skills
- Good knowledge of MS Office
- With initiative, pleasant personality and willing to learn
- Good command of written and spoken English and Chinese
Beware of Employment Traps
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.