Assistant Guest Service Manager (Front Desk)
Employer Info
Le Meridien Hong Kong Cyberport
Company User
Marriott InternationalMarriott International is a leading global lodging company with 30 brands representing more than 6000 properties in over 122 countries and territories. Our associates hail fro...Know more
Job Info
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Responsibilities:
- Supervise daily operation of Front Desk and assist Guest Services Manager on monitoring the guest services level
- Provide on-the-job training to Guest Services team and trainees
- Maximize the daily room occupancy and revenue
- Handle guest complaints and emergency cases
- To maintain smooth relationships between management and guests
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