Short Term Part Time Guest Relations Officer - Call Centre (Job Creation Scheme)

The incumbent will be responsible for providing guest services, handling guest enquiries and complaints, including complaints, through Ocean Park hotlines and emails, preparing all kinds of reports, as well as providing administrative support to the Guest Services Department.

Requirements • Form 7/HKDSE or above
• With at least 1 year working experience in hospitality industry or guest-oriented jobs
• Pleasant, courteous with friendly manner
• Good command of both spoken and written English and Chinese, including Putonghua
• Willing to work on shifts including weekends and public holidays

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose. Subject to the successful appointment, the personal data in relations to this employment contract with Ocean Park Corporation will be shared with the Government of the Hong Kong Special Administrative Region for the purpose of financial disbursement under the Anti-epidemic Fund. 

Applications including details of qualifications, working experience, expected salary, contact telephone number and address should be applied via: http://careers.oceanpark.com.hk --> Job opening --> Part time/ Short-term.

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose.