Voice Network Support Executive
Employer Info
Job Info
About the Role...
- 7x24 shift duty is required, with allowance ($1500 per month) provided
- Perform system monitoring and health checking, frontline technical support in Data Center
- Perform system installation/maintenance, backup/restoration
- Perform routine voice service provisioning, trouble ticket handling, fault reporting and quality control on integrated voice network
- Co-work with other teams to perform incident/problem management on different connectivity service
- Perform test plan and provide support on user acceptance testing and system implementation
- Assist Network Engineers on general support of voice network operation
What you get in return…
Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold Life-Work Priority. Examples of our flexible initiatives:
- Five-day work week and shorten working hours (8 hours including 1 hour 15 mins meal break)
- Half Day Off Friday once a month (compensation leave for Talents who work on shift)
- Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
- Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
- Comprehensive medical and life insurance coverage
- Upgraded maternity leave and paternity leave
- Discounted Talent plan offers including broadband and mobile plans and other promoted products
- Education subsidies and Examination leave
- Year-end discretionary bonus
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.