Bank - Customer Service Officer (System development/ IT support/System support)
NewPaages Recruitment Company Limited
公司用戶
Newpages is a top recruitment specialist with extensive recruitment experience and knowledge. We are proactive in providing professional recruitment service. We are able to source candidates at al...了解更多
Main Responsibilities:
To review and comment the marketing materials and consolidate all feedback to business partners
To develop, implement and enhance new & existing Call Center System projects such as Cardlink, LOS, CSS, Siebel, BOSS, VRU etc
To review the Functional Specification, User Requirements & Test Plan and then to consolidate comment / feedback from internal users
Attend User Requirement meeting for requirement discussion with ITD,ODD & Vendors
Prepare UAT test cases & set up UAT environment
Conduct UAT testing to ensure the new system setting are up to user requirement standard
Assist Manager to ensure smoothly migration of system within the department
Assist front-line staff to smoothly migrate to the new replacement system
Requirements:
University graduate in Information Technology, Computer Science or equivalent with minimum 3 years working experience preferably in retail banking / consumer products, or lower academic qualifications with substantial years of relevant experience.
Good knowledge of functional test automation, test management tools and practices
Logical thinker, result-oriented and with project handling, problem solving and analytical skills
Good interpersonal and communication skills with ability to deal with different parties
A wide knowledge of IT hardware, software, operations and networks
Good command of spoken and written English and Chinese
Please send your detailed resume with PRESENT SALARY(or LAST SALARY if you are not working currently) and EXPECTED SALARIES in MS Word format to hr@newpages.hk (State clear which position you are interested in)
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。