航空會員服務主任 / Airline Customer Service Officer / (Fresh graduate welcome) HKD15 - 22k
僱主資料
David James Recruitment
公司用戶
About David James Recruitment Limited DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands the...了解更多
招聘資料
此招聘已經結束，按此搜尋相關職位。
Job Responsibilities:
- Provide outstanding customer service to program members in order to meet customer's needs
- 了解顧客要求, 並提供優質會員服務
- Provide fare quotations, reserving flights and answering general enquiries
- 處理有關機票的行程和預訂,包括航班預約和改位等查詢
- Identify Member's needs and provide appropriate solutions
- 負責接聽會員專線, 解答相關問題和提供解決方案
- Handle complaints and enquiries
- 解答顧客的查詢和投訴
Job Requirements
- Good Command of both written and spoken English and Mandarin
- 操良好普通話和英語
- Good communication and listening skills
- 良好的溝通和聆聽能力
- Problem solving
- 善於解答疑難
- Knowledge of airline industry, product and services is an advantages
- 地勤, 商場客戶服務, 酒店等, 具有客戶服務主任經驗優先
- Extra incentive for good command of spoken Japanese or Korean
- 能操流利日語和韓語有額外津貼
- Candidates with more experience will be considered as a Team Lead
- 具有更多經驗的候選人將被視為團隊主管
- Fresh Graduates will also be considered
- 歡迎畢業生
Package
- Salary Range $15000-$20000
- 月薪$15000 - $20000
- 45 Working hours a week (On Shift)
- 一星期工作45小時 (需輪班)
- 14 days paid Annual Leave
- 14天年假
- 5 days paid Sick Leave
- 5天有薪病假
- Monthly Performance Incentive
- 獎金
- Non-Contributory Provident Fund
- 非供款公積金
- Medical Coverage
- 醫療保險
- Comprehensive training system and excellent career development
- 全面的職員培訓
Work Location
- Tsuen Wan
- 荃灣
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。