Airline Customer Services Officer (Premium)
僱主資料
David James Recruitment Limited
公司用戶
About David James Recruitment Limited DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands thei...了解更多
20人
招聘資料
Responsibilities:
- Provide outstanding customer service to premium member in order to ensure the service quality
- Handle premium member inquires and complaints via inbound or outbound call, email, fax and letter in a professional manner
- Determine and satisfy premium members’ needs and expectation
- Assist to the related events by inviting premium member, updating attendance list and preparing all the requirements as needed
Requirements:
- At least 2 - 3 year experience in Airlines industry with customer service
- Degree holder, preferably in Aviation and Tourism relevant discipline
- Fluent in English, Cantonese and Mandarin and good writing style in English and Chinese
- Strong communication, interpersonal & presentation skills
- System knowledge of MS Office and travel/airline booking systems is a must
Benefits:
- HKD18,000 – 20,000
- 15 days Annual Leave
- Attendance Bonus
- Shift Allowance
- Training
Location:
- Tsuen Wan
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。