IT Support (1 Year Contract)

Responsibilities: 

• Responsible and Participate on new PC deployment, user set-ups, and printer/phoneinstallations. 
• Be the 1st-level IT support to internal users, laptop software and hardware installation 
• Provide regular check up on users regarding all software changes and upgrades. 
• Schedule installations and projects with users in a timely manner. 
• Troubleshoot and replace failed computing hardware on both desktop PC's and laptop computers 
• Collaborate with the HQ Helpdesk team on tickets relevant to the local users request and Issue. 
• Update inventory list and documents 
• Perform ad hoc projects as assigned  

 

Requirements: 

• Higher Diploma or above in Information Technology, Computer Engineer or related disciplines. 
• 1 year or above in IT support experience 
• Analytical skills to study problems and records and identifysolutions. 
• Knowledge on MS Windows, MS Office, eMail applications will be advantage 
• Good team player as well as able to work independently organize and prioritize work assignments, with great attention to detail. 
• Must be able to professionally communicate in a technical and non-technical manner to Users. 
• Good command of spoken & written English and Chinese 
• Fresh graduate will also be considered 

 Interested parties please send the resume to general.hk@sonydadc.com