Junior Business Analyst / Project Assistant- Insurance Contact Centre
Motiva Consulting Limited
公司用戶
Motiva Consulting Limited aims to be the market leader in a range of HR solutions and recruitment services that cover a broad spectrum of industries and job functions. We are looking for highly cal...了解更多
Responsibility:
Support Manager to execute projects and call center workflow system
Assist in documentation of business requirements and system workflow
Assist in UAT test cases, testing different scenarios on chatbot
Perform general administrative duties including reports preparation and ad hoc tasks as assigned
Assist in projects related to contact centre operating model
RequirementsRequirements:
Higher Diploma or Degree holder in Business or related discipline
2 Years working experience in client service industry (e.g. financial services or insurance)
Sound Knowledge in operating model in a contact centre
Familiar with processes are required within a contact centre
Proficient in MS Office (Word, Excel and PowerPoint)
Good command of spoken and written English and Chinese
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。