System Engineer


Cosmact Ltd.


Cosmact Ltd. is a Hong Kong based technological company. Our primary focus is in the Information Technology and Communication fields.   Our customers are mainly in Hong Kong encompassing telecom op...了解更多


We are looking for enthusiastic engineer to be part of our growing team for our IT/telecom services and products.

Cosmact is specialized in providing flexible and omnichannel service platform for our customers to deploy innovative telecom and contact centre services in short
deployment cycles and effectively meet the dynamic market demands.

At Cosmact, we offer golden opportunities to get involved in large scale mission critical systems with a wide range of technologies, such as machine learning, chatbot, voicebot, VoIP, high availability system design and architecture.


Job Responsibilities:  

  • Responsible for the implementations of systems such as omni channel contact centre (voice and instant messaging), IVRS, IP-PBX  
  • To provide technical support
  • To perform diagnosis and troubleshooting on system, software, hardware and networking related issues and to rectify them accordingly 


Job Requirements:  

  • Knowledge of TCP/IP, HTTPS, LAN/WAN & Hands on experience in networking products  
  • Knowledge of VoIP (SIP, RTP, webRTC), telephony system (PABX, IP-PBX), instant messaging integration (Whatsapp, Facebook Messenger, WeChat)  
  • Knowledge of Linux Servers, MySQL DB, Java, PHP, Node.js and with hands on experience in the above areas  
  • Knowledge of Private and Public Cloud (VMware, HyperV, Azure, Amazon)  
  • At least 1 year working experience
  • Good communications, interpersonal, and teamwork skills  
  • Intermediate English for reading and writing