Customer Services Representative 客戶服務主任
招聘資料
Responsibilities:
- Oversee daily mini storage operations
- Handle customer enquiries and complaints in a professional manner
- Provide quality services and support to customers
- Perform receptionist duties and provide clerical and administrative support
- Perform other ad-hoc duties as assigned
Requirements:
- Diploma holder or above education
- 1-2 years of experience in Customer Services/ Sales gained in retail or hospitality industry
- Good communication and interpersonal skills
- Self-motivated, multi-tasking, well organized and customer-oriented
- Good command of written and spoken Chinese and English, Putonghua is preferred
- Proficiency in MS Office
職責:
· 負責迷你倉產品銷售及分店日常運作
· 以專業態度處理有關客人查詢及投訴
· 接待客戶,向客戶提供優質服務及跟進安排
· 一般文書處理
要求:
· 文憑或以上學歷
· 有一至兩年零售 / 款待 / 客戶銷售服務經驗
· 外向、積極主動、有責任心及團隊精神,良好溝通技巧
· 良好粵語,懂讀寫中文、基本英文及普通話
· 懂基本電腦操作
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。