Customer service and Operation Assistance

Job Highlights

• 1 years of experience in customer service 

• Fresh graduates will also be considered 

 

Job Description

Essential Duties and Responsibilities:

• Handle inbound and outbound call in professional manner 

• Handle high volumes of customers’ enquiries via Email and WhatsApp 

• Follow up repair order and customers’ complaints 

• Assist the team to perform operations tasks 

• Assist and coordinate the quality administrative supporting services to the team set up and operation projects 

• Assist any other ad-hoc duties assigned by supervisor 

Education and/or Work Experience Requirement:

• Higher Diploma or above 

• 1 year of experience in customer service field 

• Good command of written and spoken Chinese and English, Mandarin is an advantage 

• Strong organizational and multitasking skills 

• Self-motivated, able to work under pressure & good communication skills 

• Experience in using Microsoft Office tools, specifically Excel, Word, & PowerPoint  

• Fresh graduates will also be considered 

• Immediately available is preferred  

*Interested candidates, please send your full CV to hr@kiztopia.com.hk for company details before applying.