Quality Assurance Officer
Responsibilities:
•Monitor customer contacts including phone calls to ensure quality meeting the agreed
quality standard
• Review progress of new recruits and sub-standard performers
• Identify common issues and make recommendations to management for continuous
improvement of the service we deliver to our customers
• Produce analysis reports and statistical modeling for the Center Management Team
• Conduct regular calibration session with the operation team to ensure consistency and
fairness of the quality assessment
•Recommend QA guidelines for new projects and services
• Perform ad hoc tasks as required
Requirements:
• Form 5 Graduate or above with a minimum of 1 to 2 years’ relevant experience in quality
assurance or office administrative or quality assurance
• Solid administrative experience and QA will be an advantage
• Good analytical, interpersonal & independent skills, able to perform under pressure cross
projects and parties.
• Proficiency in MS Office applications (Strong Excel skill)
• Sensitive to figures and accuracy
• Proficiency in spoken and written English and Chinese is a prerequisite
申請方法：
⓵ 親臨招聘日現場：
📍 將軍澳新都城中心 二期一樓天幕廣場
•2023年2月14-15日 (星期二至三) 上午11:30–下午6:00
📍 西港島區就業中心 (香港薄扶林道2號A西區裁判署3樓)
•2023年2月21日 (星期二) 下午2:00–下午4:30
⓶ 網上申請 (** 有興趣申請但未能出席招聘日者)：
•按 ’Apply Now’
•將個人履歷傳送至: WhatsApp 90201638 (https://wa.me/85290201638 )
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。