PFH Fintech Limited

 Job Description 

Responsibilities:  

• Provide service support to customer enquiries/instructions, aftersales support to credit card products. 
• Handle customer enquiries from incoming call, outbound call and email on credit card products. 
• Follow up customer's complaint. 
• Perform other ad hoc duties as assigned. 

Requirements:  

• F.5 or Diploma above. 
• Minimum 1 years of customer services experience, preferably in banking, call centre, or credit card business. 
• Detail-minded and customer-oriented. 
• Proficient in spoken English, Chinese, and Mandarin. 
• Excellent interpersonal and communication skills. 
• Short notice is preferred.