System Analyst - Infrastructure / Network


ASK IT Limited


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  • Responsible for day to day operation, administration and support on Cloud, Servers & Storage for HK and overseas offices
  • Serve as functional liaison between among internal users and external vendor for supported infrastructure platform and deliver technical consultancy service
  • Perform design, implementation, enhancement, support & maintenance for global infrastructure systems, include servers & storage for on prem & on cloud
  • Interface with various infrastructure teams & IT application teams as identified to assist in resolving problems with fixup and enhancement
  • Prepare and maintain documentations for various supported global infrastructure systems with capacity planning and security practices review
  • Lead and manage infrastructure projects with team members to achieve specific goals and ensure the projects can be delivered within the agreed scopes, resources and timeline
  • Set realistic client expectations and deliver at or above those expectations
  • Handle ad-hoc infrastructure projects and task as assigned


  • Higher Diploma or Degree holder in Computer Science and Information Systems or discipline
  • Minimum 3-5 years IT working experience
  • Solid experiences in AWS/Azure is a must, additional experience in AliCloud/GCP will be definitely a strong advantage
  • Hands-on experiences in Linux, Windows and VMware is expected
  • Good knowledge & experience in various hardware platforms, including Intel and Flex systems
  • Good knowledge & experience on Storage, including SAN, Flash and NAS will be an advantage
  • Previous working experience in MFT (Managed File Transfer) will be an advantage
  • Excellent communication and interpersonal skills with ability to interact with internal customers independently and under pressure
  • Willing to work overtime and provide non-office hours support
  • Must be a team player, proactive, and committed to work in a quality environment
  • Strong sense of responsibility with good analytical skill, self-motivated and detail-minded
  • Proficient command of spoken and written English and Chinese
  • Candidates with less experience will be considered as Senior Infrastructure Analyst/Infrastructure Analyst