客戶服務主任 (全職) Customer Services Officer

要求資歷 Job Requirements 

 • 負責客運服務部門的日常運作，如辦理登機、離境、 抵港及票務手續、解答旅客查詢  

• 於登機及抵港閘口協助旅客  

• Perform ground handling services, including check-in, boarding gate, arrival, lost & found and ticketing services duties  

• Meet and assist passengers on departure and arrival  

工作職責 Job Duties 

 • 負責客運服務部門的日常運作，如辦理登機、離境、 抵港及票務手續、解答旅客查詢  

• 於登機及抵港閘口協助旅客  

• Perform ground handling
services, including check-in, boarding gate, arrival, lost & found and ticketing services duties  

• Meet and assist passengers on departure and arrival  

我們提供完善福利待遇，包括

• 17 公眾假期 
• 免費機票（僱員和家屬） 
• 醫療和牙科保險（僱員和家屬） 
• 退休員工免核保醫療保障計劃 
• 季度獎金 
• 年終酌情獎金 
• 推薦獎金 
• 優於法例年假 
• 全薪陪產假/產假/婚假 
• 生日優惠券 
• 新生嬰兒優惠券 
• 加班費 
• 每日輪班津貼 
• 夜班津貼 
• 登機橋操作津貼 
• 颱風津貼 
• 過萬元駕駛執照考牌資助 
• 內部轉職機會 
• 企業員工信用卡計劃 
• 機場員工食堂 
• 機場交通折扣優恵 
• 在職培訓 
• 完善進升階梯   

We offer competitive remuneration and benefits package, including:

• 17 Public Holidays 
• Discount/Free Flight Tickets (Employee & Dependent) 
• Medical & Dental Insurance (Employee & Dependent) 
• No underwriting of medical scheme for retired staff 
• Quarterly Incentive 
• Discretionary Bonus 
• Referral Bonus 
• Attractive Annual Leave 
• Full paid Paternity/Maternity & Marriage Leave 
• Birthday Coupon 
• New Born Baby Coupon 
• Overtime Payment 
• Daily Shift Allowance 
• Night Shift Allowance 
• Aero-bridge Operating Allowance 
• Typhoon Allowance 
• Over HKD10,000 Driving License Sponsorship 
• Internal Transfer Opportunity 
• Corporate Credit Card Scheme 
• Airport Staff Canteen 
• Discount Airport Transportation 
• On Job Training  
• Promising career path for further development  

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.