Deskside Support Engineer

僱主資料

E.C. Fix Technology Limited

公司用戶

E.C.Fix Technology Limited  One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repairing and supporting services to original equipm...了解更多

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  Job Responsibilities:     

· Provide technical support for internal users
on: Desktop Software, MS Windows, Office, Outlook     

· Skills on supporting tablet or smartphones,
conference room's AV equipment or video conference tools.     

· Provide Install, Move and Change of deskside
services to end users.     

· Identify, investigate, and solve problems or
incidents in accordance with established procedures, practices, and service
pledges.     

· Communicate effectively with end users and
other support parties.     

· Troubleshoot I.T related issues and report to
line manager or supervisor on the issues.     

Job Requirement:     

· Diploma in Computer or related discipline     

· At least 2 years working experience in I.T
related field and have solid helpdesk or deskside support background.     

· Knowledge in PC/Mobile/Tablet/iPad support     

· Knowledge of Windows 7, 10, Apple OSX, Android
and iOS of based applications.     

· Able to Overtime when necessary. 

We offer attractive & competitive remuneration package & fringe benefit. Interested party, please send your details resume with current and expected salary to our Human Resources Department by email to hro.admin@ecfix.com with MS WORD Format ONLY. All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

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