Deskside Support Engineer
E.C. Fix Technology Limited
公司用戶
E.C.Fix Technology Limited One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repairing and supporting services to original equipm...了解更多
Job Responsibilities:
· Provide technical support for internal users
on: Desktop Software, MS Windows, Office, Outlook
· Skills on supporting tablet or smartphones,
conference room's AV equipment or video conference tools.
· Provide Install, Move and Change of deskside
services to end users.
· Identify, investigate, and solve problems or
incidents in accordance with established procedures, practices, and service
pledges.
· Communicate effectively with end users and
other support parties.
· Troubleshoot I.T related issues and report to
line manager or supervisor on the issues.
Job Requirement:
· Diploma in Computer or related discipline
· At least 2 years working experience in I.T
related field and have solid helpdesk or deskside support background.
· Knowledge in PC/Mobile/Tablet/iPad support
· Knowledge of Windows 7, 10, Apple OSX, Android
and iOS of based applications.
· Able to Overtime when necessary.
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。