Deskside Support Engineer

    Job Responsibilities:     

· Provide technical support for internal users
on: Desktop Software, MS Windows, Office, Outlook     

· Skills on supporting tablet or smartphones,
conference room's AV equipment or video conference tools.     

· Provide Install, Move and Change of deskside
services to end users.     

· Identify, investigate, and solve problems or
incidents in accordance with established procedures, practices, and service
pledges.     

· Communicate effectively with end users and
other support parties.     

· Troubleshoot I.T related issues and report to
line manager or supervisor on the issues.     

Job Requirement:     

· Diploma in Computer or related discipline     

· At least 2 years working experience in I.T
related field and have solid helpdesk or deskside support background.     

· Knowledge in PC/Mobile/Tablet/iPad support     

· Knowledge of Windows 7, 10, Apple OSX, Android
and iOS of based applications.     

· Able to Overtime when necessary.