IT Helpdesk Support Engineer

Job Highlights

• 5 days working
• 2 years experience or above
• Positive team work attitude

Job Description

Who we are

We are a Hong Kong based IT services and technology company with a team over 10 years’ experience. We provide a range of IT support and Microsoft-centric, business software and IT infrastructure solutions to help mid-market organisations modernise their IT so they can compete and win in the digital economy. Many clients rely on us to take responsibility for part, or all, of their IT from solution design to support.

Our vision is to provide the mid-market with an outstanding customer experience through innovation and great people.

Responsibilities工作職責:

• Provide helpdesk and deskside end-user IT support and troubleshooting
• Handling server troubleshooting and Active Directory administration
• PC/Laptop/Printer hardware, Windows Desktop, MS Office & Business Applications
• Server administration, Active Directory maintenance (add/delete user/group policy)
• Networking troubleshooting
• Work as part of a team on IT helpdesk with hands-on implementation

Requirements 工作要求:

• 2 years or above experience in IT Support role, bank experience is a plus
• Good all-rounded tech skills on desktop support and problem-solving skills
• Having a strong sense of responsibility and team work attitude
• Proficient in MS Office Applications
• Ideally have Active Directory / VMware / basic Network troubleshooting / Web Programming / Linux server / VBA programming experiences but not a must
• Good verbal and written communications skills in English, Cantonese and Mandarin
• Diploma or background in IT related discipline
• Proactive, energetic, and positive attitude
• Presentable, with excellent customer service oriented mindset, interested in dealing with people a must
• Self-motivated, detail minded, proactive and eager to learn

If you are interested in this role, simply send your resume to haileylam@nulink.com.hk attention to Hailey Lam.

Please note that only shortlisted candidates will be notified.

Personal data collected will be used for recruitment purposes only and all applications will be treated in strict confidence.