Part-time Customer Experience Assistant
Job Description:
- Resolve matter / follow up with customer enquiry emails
- Coordinate with production and logistics department
- aily monitoring of customer feedback across social network
- Support adhoc projects / tasks
- Flexible working shift
Requirements:
- Fresh graduates are welcomed
- Prior work experience in customer service, media agency, telemarketing preferred
- Passion and patience in helping customers with their difficulties
- Fluent in written/spoken English; proficiency in written/spoken Chinese/ Cantonese is a plus
- Proficient in written communication in Japanese / Korean / Thai is a plus
- Experience in e-commerce and logistics industry is highly regarded
- Proficient in Facebook, Twitter, and Instagram
- Social media or digital marketing experience are advantageous but not compulsory
If you have a passion for exploring and working with a cutting edge start-up, we'd love to hear from you! Apply with your resume, and links to your social networks (i.e. Facebook, Instagram) for our reference. Please also specify whether you are applying for the day-shift (10 am - 7 pm) or night-shift (11 pm - 8 am / 12 am - 9 am) role.
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。