客戶成功經理／主任 Client Success Manager / Executive（主要在家工作）

【繁體中文】

工作地點：香港（主要在家工作，每月約 2–4 次在香港出席預約的客戶面對面會議）

空缺數目：2

僱傭類型：全職，星期一至五 9:30–18:30（可短暫離開，例如接送子女放學）

月薪：港幣 $15,000–$30,000（視乎經驗而定）

福利：強積金、有薪年假及醫療保險；提供手提電腦及手提電話

關於 Wistkey

Wistkey Technologies Limited 是一家香港科技公司，專注於私有化、本地部署的人工智能及數碼解決方案。

職位簡介

想重返職場？我們重視你的親和力、細心和人生經驗。你將主要在家工作，透過電話、訊息及偶爾的面對面會議維繫客戶關係。AI 相關及行政工作由團隊負責，你毋須具備 AI 經驗。歡迎因照顧家庭而暫停工作的媽媽申請，履歷有空白期也沒有問題。

主要工作

・透過電話、訊息及會議與客戶保持聯繫，維繫良好關係

・細心聆聽客戶需要、解答問題，並提供清晰及適時的進度更新

・每月約 2–4 次在香港出席客戶面對面會議

・了解客戶的顧慮，並與技術團隊跟進回覆

・跟進已承諾的事項，確保客戶要求獲得回應

我們希望你具備

・親切、專業的溝通方式

・良好的聆聽能力、同理心及判斷力

・必須具備母語程度的廣東話；英語能應付日常對話即可；懂普通話更佳

・毋須具備技術或 AI 經驗；有客戶服務／客戶關係經驗者優先

入職培訓：提供完善的入職安排及持續培訓。

申請方法：請透過 HKSlash 申請，或將履歷電郵至 iwantyou@wistkey.com，並以職位名稱作為電郵主旨。了解更多：https://wistkey.com

【English】

Location: Hong Kong – mostly work from home, with about 2–4 prearranged client meetings in Hong Kong each month

Vacancies: 2

Employment: Full-time, Mon–Fri 09:30–18:30 (short breaks such as a school pick-up are fine)

Monthly salary: HK$15,000–30,000, depending on experience

Benefits: MPF, paid annual leave, medical insurance; laptop and mobile phone provided

Ready to return to work? Wistkey Technologies Limited, a Hong Kong company specialising in private, on-premises AI and digital solutions, is looking for a friendly, dependable colleague to look after client relationships through calls, messages and occasional face-to-face meetings. Our team handles the AI and admin work – no AI experience needed. We warmly welcome mums returning after a career break; a gap in your CV is no barrier.

What you will do: keep in regular contact with clients; listen carefully and give clear updates; attend 2–4 client meetings in Hong Kong monthly; coordinate with our technical team and follow up on commitments.

What we are looking for: warm, professional communication; good listening and judgement; native-level spoken Cantonese (conversational English is enough; Mandarin a plus). Client service experience is an advantage.

Onboarding and ongoing training provided.

How to apply: apply via HKSlash or email your CV to iwantyou@wistkey.com with the job title as the subject. Learn more: https://wistkey.com