mizzue

e-Commercial Customer Service （Full Time－WFH）

Job Description

We are a very fast growing fashion e-commence company. To take our content marketing to the next level, we would like to invite passionate & creative people to explore, learn & grow with us! Our customer service team is full of activity and happiness, and is ready to wait for you to join!

Responsibilities

 

• -Handle customer enquiries and service requests in a good manner through email, online platforms and phone calls
• -Maintain and update website and social media platform
• -Follow up after sales service issues
• -Provide general administrative and clerical support, perform other ad-hoc projects as assigned

Requirements

• Form 5 or above / Fresh graduates are also welcome
• At least 1 years of customer service experience, ideally in the online retail industry
• Good independent working ability, calm judgment, able to have a goal and a strong sense of self-discipline for personal work is a plus
• Proficiency in written and spoken English and Chinese
• Good PC knowledge and typing skills 30 wpm
• Customer-focus, flexible, fast learner, and self-motivated
• Good interpersonal, communication skills
• Able to work under pressure and independently with little guidance
• Work on shift is required 
• Immediate available is preferred

Working Hours:

• 5 days work week (Shift & WORK FROM HOME)
• Working time: 9:00am - 6:30pm

Benefits:

• Medical insurance
• 12 days annual leave
• Attractive remuneration
• In addition to lunchtime, work breaks are also provided

Additional Information

Employment Type

Full Time

Company Website

http://www.mizzue.com

Job Function

Sales, CS & Business Devpt > Customer Service - Supervisor/Officer