Customer Service Coordinator / Customer Service Assistant

Responsibilities:

• Handle incoming call on vendor / customer enquiries on online business and related services 
• Support sales team work, include but not limited to preparation of invoices & reports 
• Follow up after-sales service 
• Take up ad-hoc duties as required 

  Requirements:

• 2 year relevant working experience 
• E-commerce working experience will be an added advantage 
• Diploma qualification is not a must but preferable 
• Willing to work SHIFT duty including weekends and public holidays 
• Be passionate on the industry 
• Problem solving skill / strong sense of ownership 
• Responsible, independent, pro-active, self-motivated, customer-oriented and able to work under pressure 
• Highly discipline 
• Proficient in PC skills (MS Word / Excel) 
• Good command of English and Chinese, knowledge in Mandarin an advantage 
• Immediately available is preferred 

  

Attractive salary and fringe benefits will be offered to the successful candidates. Please apply with full resume and expected salary byemail to Human Resources Department: hkcorporate@oksir.com