Customer Officer, Technical Support

僱主資料

HKT Services LTD

公司用戶

HKT Services Limited HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs ...了解更多

招聘資料
此招聘已經結束,按此搜尋相關職位

Job Description:

  • Working in Centre of Excellence team and reporting to Unit Manager, you are required to handle mobile data enquiries from hotline, email and USR to deliver quality mobile data solution to both internal and external customers. You are also acted as mobile data ambassador of CRM and responsible to enhance data knowledge among colleagues through training and sharing sessions.

Job Requirements:

  • Post-Secondary or F.5 with 1 year of customer service experience
  • Strong business sense with good analytical and problem solving skills
  • Customer oriented, excellent communication and interpersonal skills
  • Positive working attitude, self-motivated, responsible and result-oriented
  • Initiative and innovative in making recommendations on continue service improvement
  • High adaptability to dynamic working environment
  • Good command of spoken/ written Cantonese and English
  • 48 working hours per week, willing to work on shift between Monday to Sunday: 09:00 - 20:00

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department to email: career-cso@pccw.com.

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement - http://www.pccw.com/staticfiles/PCCWCorpsite/Terms%20of%20Use/Privacy%20Policy%20Statement/(PCCW)%20HR%20Privacy%20Policy%20Statement%20(version%20-%20Nov%202017).pdf

提防求職陷阱

申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。

不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。

按此了解更多提防求職陷阱的資訊。

相關資料