Member Services Executive - Call Center/ 客戶服務助理 – 熱線中心(Fresh graduate welcome/歡迎應屆畢業生) 15.5-28k
僱主資料
招聘資料
此招聘已經結束，按此搜尋相關職位。
Our client is looking for a potential Member Services Executive at Call Center.我們的客戶正在尋求有潛質的客戶服務助理 - 電話熱線中心。
Job Responsibilities/工作內容:
- Handle customer enquiries 協助客人解決問題
- Provide quality service to our clients including fare quotations and reserving flights through telephone 為客人提供服務包括機票報價及機票預訂
- Record the calls’ record promptly and accurately 快速及準確地記錄有關資料
- Handle customers' complaints in a professional manner 跟進客戶的查詢及投訴
Job Requirements/工作要求:
- Secondary school graduate with pass in English 中學程度畢業，英文達合格的水平
- 1 year working experience in customer Service industry is an advantage 1年或以上客戶服務相關的工作經驗優先
- Good command of spoken Cantonese, English and Mandarin 操流利廣東話，能操英語及普通話
- Good interpersonal and listening skills 具有良好溝通及聆聽技巧
Salary/薪金:
- $15,500 – $28,000
Benefits/福利:
- 5 weeks training 5星期專業在職培訓
- 5 days work week 5天作週
- 14 days paid annual leave 14天有薪年假
- Monthly allowance and performance incentive 每月津貼及獎金
- Medical Coverage 醫療保障
Interested parties please email resume and expected salary to Stanley Ho
有興趣即請把個人履歷及期望薪金電郵致StanleyHo
Email: stanley.ho@manpower.com.hk
Tel: 2281 1224
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。