Member Services Executive - Call Center/ 客戶服務助理 – 熱線中心(Fresh graduate welcome/歡迎應屆畢業生) 15.5-28k

 Our client is looking for a potential Member Services Executive at Call Center.我們的客戶正在尋求有潛質的客戶服務助理 - 電話熱線中心。 

Job Responsibilities/工作內容:  

• Handle customer enquiries 協助客人解決問題 
• Provide quality service to our clients including fare quotations and reserving flights through telephone 為客人提供服務包括機票報價及機票預訂 
• Record the calls’ record promptly and accurately 快速及準確地記錄有關資料 
• Handle customers' complaints in a professional manner 跟進客戶的查詢及投訴 

Job Requirements/工作要求:  

• Secondary school graduate with pass in English 中學程度畢業，英文達合格的水平 
• 1 year working experience in customer Service industry is an advantage 1年或以上客戶服務相關的工作經驗優先 
• Good command of spoken Cantonese, English and Mandarin 操流利廣東話，能操英語及普通話 
• Good interpersonal and listening skills 具有良好溝通及聆聽技巧 

Salary/薪金:  

• $15,500 – $28,000  

Benefits/福利:  

• 5 weeks training 5星期專業在職培訓 
• 5 days work week 5天作週 
• 14 days paid annual leave 14天有薪年假 
• Monthly allowance and performance incentive 每月津貼及獎金 
• Medical Coverage 醫療保障  

Interested parties please email resume and expected salary to Stanley Ho

有興趣即請把個人履歷及期望薪金電郵致StanleyHo

Email: stanley.ho@manpower.com.hk

Tel: 2281 1224