Customer Support Specialist (Full Time / Part Time)

Job Responsibilities 職責:

• Deliver accurate & complete information to our customers by answering any & all inbound inquiries in a timely & empathetic manner
• Routine create and update product list
• Provide customer service on inquiry and feedback
• Assist in order processing, documentation, and delivery
• Routine report on product trend and performance
• Participate in the ad-hoc project as assigned

Job Requirements 入職要求：

• Diploma holder or above with at least 2 year customer service or sales experience Excellent service attitude and a strong customer-oriented mindset
• A team player, detail-oriented, with good communication and interpersonal skills
• Proactive, responsive to changing customer needs, and with a can-do attitude
• Good in spoken and written English and Chinese. Competent in spoken Putonghua
• Good in PC skills including MS Office applications
• Fresh graduate will also be considered

Benefits 福利:

• Competitive remuneration package
• Pay rise after probation 
• Annual leave started from 14 days (according to seniority, rank)
• Medical & Dental Insurance after probation