Customer Support Specialist (Full Time / Part Time)
Employer Info
Pony Technology Development Limited
Company User
Pony Technology Development Limited Pony Technology Development Limited is a professional innovative internet company based in Hong Kong. Business includes technology development, software developm...Know more
Job Info
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Job Responsibilities 職責:
- Deliver accurate & complete information to our customers by answering any & all inbound inquiries in a timely & empathetic manner
- Routine create and update product list
- Provide customer service on inquiry and feedback
- Assist in order processing, documentation, and delivery
- Routine report on product trend and performance
- Participate in the ad-hoc project as assigned
Job Requirements 入職要求：
- Diploma holder or above with at least 2 year customer service or sales experience Excellent service attitude and a strong customer-oriented mindset
- A team player, detail-oriented, with good communication and interpersonal skills
- Proactive, responsive to changing customer needs, and with a can-do attitude
- Good in spoken and written English and Chinese. Competent in spoken Putonghua
- Good in PC skills including MS Office applications
- Fresh graduate will also be considered
Benefits 福利:
- Competitive remuneration package
- Pay rise after probation
- Annual leave started from 14 days (according to seniority, rank)
- Medical & Dental Insurance after probation
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