Customer Service Executive


Job Responsibilities:

  • Deliver good customer service to meet Company’s service standard
  • Receive incoming calls and follow up enquires from Clinics/ Hospital
  • Responsible for sample pickup arrangement, sample registration, reports issuance, billings and daily operational and supporting work
  • Update inventory records and issue inventory reports
  • Perform document entry, updates, filing regularly
  • Perform ad hoc duties as assigned 

Job Requirements:

  • Higher diploma or above in business or any related disciplines
  • Minimum 2 year working experience, medical clinic experience is highly preferred
  • Good PC skills, including MS Office, Chinese typing and English typing
  • Good interpersonal & communication skills with external & internal parties
  • Responsible, detail-minded, self-motivated, pleasant and good team player
  • Ability to perform multi-tasks and work under pressure
  • Willing to perform overtime work if necessary
  • Shift duty on weekday (8:30am-5:30pm; 10:30am-7:30pm)
  • Alternative Shift on Saturday (9:00am-4:00pm)
  • Immediate availability is highly preferred 

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