IT Technical Support (HK$21k)
僱主資料
招聘資料
此招聘已經結束，按此搜尋相關職位。
Duties:
- Responsible for 1st/2nd level technical support for VIP Clients and senior management
- Perform technical support and consultation services for client office application, such as Microsoft O365, Office, Outlook, Blackberry, MobileIron and telecommunication devices
- Provide support services and end user training for senior management on IT equipment such as desktop, notebook, Blackberry and mobile devices
- Carry out MAC (Move/Add/Change) services for desktop PC, notebook, printers, and Industrial grade peripheral devices
- Configure and setup computers and A/V equipment for meetings
- Organize, setup and support video conferences across a range of platforms
- Liaise with third-party vendors for the solution and service related problems.
- Monitor and quality control the solution progress
- Prioritize and manage the senior management support queue
- Analyze, research and resolve technical problems and escalate to support tiers when needed
- Conduct asset management and equipment control
Requirements:
- Higher Diploma in Computer Science or above
- With 3 - 4 years of relevant work experience in sizeable company
- Proficient in Microsoft Windows 10, Microsoft O365, BlackBerry, MobileIron, iOS and Android mobile devices
- Good knowledge in OA, email, networking, wireless peripheral, A/V equipment and mobile devices
- Customer-oriented with excellent interpersonal skill
- Ability to build trust and strong working relationships with teams and end users
- Good command of both written and spoken Chinese and English
If you would like to learn about this opportunity, please email your updated CV at career3@ stapacific.com or APPLY now!
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。