Customer Service Executive 客戶服務員
Aramex Hong Kong Limited
公司用戶
Aramex is a global provider of comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its c...了解更多
Accountabilities
· Provide excellent service to customers
· Sustain high customer satisfactory service level
· Attend customer’s enquiry by fulfilling their requirements
· Ensure customer satisfaction to retain customer
· Collaborate with the team to achieve the team objectives
· Communicate with oversea offices / agents for shipment processing / customs issues
· Assist ad hoc project as assigned
Job Requirements
· Post-secondary or above
· Minimum 2 years' working experience in customer services, preferably in call centre
· Knowledge of MS Office applications and Chinese word processing
· Proficiency in verbal and written English, Mandarin and Cantonese
· Good communication skills and analytical skills
· Customer service oriented with good telephone manner
· Pleasant personality, mature, independent and able to work under pressure
We offer fringe benefits and medical insurance. Interested parties please send your detailed resume with last & expected salary and availability date to Human Resources Department by email at hkgrecruitment@aramex.com
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。