Customer Service Executive 客戶服務員
Aramex Hong Kong Limited
Company User
Aramex is a global provider of comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its c...Know more
Accountabilities
· Provide excellent service to customers
· Sustain high customer satisfactory service level
· Attend customer’s enquiry by fulfilling their requirements
· Ensure customer satisfaction to retain customer
· Collaborate with the team to achieve the team objectives
· Communicate with oversea offices / agents for shipment processing / customs issues
· Assist ad hoc project as assigned
Job Requirements
· Post-secondary or above
· Minimum 2 years' working experience in customer services, preferably in call centre
· Knowledge of MS Office applications and Chinese word processing
· Proficiency in verbal and written English, Mandarin and Cantonese
· Good communication skills and analytical skills
· Customer service oriented with good telephone manner
· Pleasant personality, mature, independent and able to work under pressure
We offer fringe benefits and medical insurance. Interested parties please send your detailed resume with last & expected salary and availability date to Human Resources Department by email at hkgrecruitment@aramex.com
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.