Customer Service Executive 客戶服務員

Employer Info

Aramex Hong Kong Limited

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Aramex is a global provider of comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its c...Know more

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Accountabilities

· Provide excellent service to customers 

· Sustain high customer satisfactory service level 

· Attend customer’s enquiry by fulfilling their requirements 

· Ensure customer satisfaction to retain customer 

· Collaborate with the team to achieve the team objectives 

· Communicate with oversea offices / agents for shipment processing / customs issues 

· Assist ad hoc project as assigned 

Job Requirements

· Post-secondary or above 

· Minimum 2 years' working experience in customer services, preferably in call centre 

· Knowledge of MS Office applications and Chinese word processing  

· Proficiency in verbal and written English, Mandarin and Cantonese 

· Good communication skills and analytical skills 

· Customer service oriented with good telephone manner 

· Pleasant personality, mature, independent and able to work under pressure  

We offer fringe benefits and medical insurance. Interested parties please send your detailed resume with last & expected salary and availability date to Human Resources Department by email at hkgrecruitment@aramex.com   

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