Desk Side Support Engineer
僱主資料
招聘資料
Job Descriptions:
- To provide onsite PC/Notebook installation and support on Windows OS and applications.
- To provide desk side to end users and resolve technical issues.
- To troubleshoot the hardware and software in PCs, and notebooks.
- To interface directly with customer for the coordination of IT services.
- To liaise with internal departments, vendors, partners on resolving fault.
Requirements:
- Diploma or higher level in IT related qualifications.
- Having meeting tool support experience such as Teams, Webex, Cisco IP Phone conference is an advantage.
- 2 years+ practical experience in technical support on WINDOWS/MAC platform
- Familiar with Windows 10 applications
- Prefer have VIP support experience
- Prefer good soft skill and good communication in English.
- Strong organizational skills and ability to multi-task in a small business environment
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。