Desk Side Support Engineer
Employer Info
Job Info
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Job Descriptions:
- To provide onsite PC/Notebook installation and support on Windows OS and applications.
- To provide desk side to end users and resolve technical issues.
- To troubleshoot the hardware and software in PCs, and notebooks.
- To interface directly with customer for the coordination of IT services.
- To liaise with internal departments, vendors, partners on resolving fault.
Requirements:
- Diploma or higher level in IT related qualifications.
- Having meeting tool support experience such as Teams, Webex, Cisco IP Phone conference is an advantage.
- 2 years+ practical experience in technical support on WINDOWS/MAC platform
- Familiar with Windows 10 applications
- Prefer have VIP support experience
- Prefer good soft skill and good communication in English.
- Strong organizational skills and ability to multi-task in a small business environment
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