Technical Support Executive
僱主資料
招聘資料
Job Description
What effort do you need to make?
- Responsible for answering customers’ inquiries and complaints in a professional manner
- Troubleshoot for fault case and provide technical support to customer
- Data entry and updates for service registration
- Prepare reports for management’s review
Let’s check if you are…
- Form 5 or above
- 1 year or above customer services experience, preferably in Telecom industry
- Basic knowledge on computer system and internet service is a big advantage
- Pleasant with good telephone manner, mature and independent
- Proficient in MS Office applications and Chinese word processing
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。