Customer Service Executive 客戶服務主任

Responsibilities:

• Handle centers’ operations and customers’ enquiries & complaints. 
• Arrange the product maintenance and replacement. 
• Provide assistance to teachers when needed 
• Assist the course details, administrative procedures, etc. 
• Assist to maintain a clean, tidy environment for the centre 
• Handling walk-in inquiries, calls, and customer follow-ups 

  

Requirements:  

• Degree holder and/or relevant qualification is preferred 
• Must have passion towards young children, well-mannered, and possess effective communication and interpersonal skills 
• 2-3 years working experience in customer service 
• Able to multi-task & work under pressure 
• Computer literate, especially in Microsoft Office (Word & Excel) 
• Fluent in Cantonese and English, Mandarin is an advantage 

  

Working Hours: 10:00-19:00; 5-day work per week (may including Saturday or Sunday) 

  

We offer attractive remuneration package (including 5-day work, 12-20 days annual leave, bank holiday, marriage leave,
birthday red packet, performance bonus, staff purchase discount etc.) to the right candidate. 

Interested parties can apply with your full resume in MS Word/PDF format with CURRENT salary and EXPECTED salary and the date of availability
(applications without such information will not be considered) via email or whatsapp 6201 5237. Please also quote the job title you are applying on your application.  

Information provided will be treated in strict confidence and used for recruitment purposes only.