Senior Guest Services Officer
僱主資料
Butterfly Hospitality (HK) Limited
公司用戶
At Butterfly Hospitality Group (BHG), our mission is to always improve and create hospitality products that are at the forefront of innovation and creativity. More importantly, we create brands tha...了解更多
招聘資料
Roles and Responsibilities:
- Responsible for various front office duties, including greeting guests and processing check-ins and check-outs in a courteous and efficient manner;
- Provide guests with exceptional service and engage them in delightful conversations;
- Achieve high level of guest satisfaction by anticipating guests’ needs and providing prompt response;
- Ensure effective cross-departmental communication to achieve operational effectiveness; and
- Perform any ad hoc assignments as required
Requirements:
- Preferably with relevant experience in hotel / service industry. Fresh graduates will also be considered;
- Passionate about connecting with people and creating new guest experience;
- Pleasant, customer-oriented with excellent interpersonal skills;
- Good communication skills and high level of proficiency in both English and Chinese.
We offer 5-day work week and attractive remuneration package to the successful candidate. Please send your detailed resume with current and expected salary via email: recruit@butterflyhk.com or recruit.page148@pagehotels.com or click Apply now.
(Data collected will be used for our recruitment purpose only)
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。