Guest Services Agent
僱主資料
HKSJ Holdings Limited
公司用戶
About Two MacDonnell Road Conveniently set in a vibrant residential neighbourhood within the city’s prestigious Mid-levels, Central, accommodation at this restful oasis boasts green tropical views ...了解更多
招聘資料
此招聘已經結束，按此搜尋相關職位。
Responsibilities:
- To process all check-in and check-out procedures in an effective and efficient way
- To provide quality service and handle guests’ enquiries & complaints
- To achieve the high level of guest’s satisfaction with courteous and friendly manner
- To ensure the cross-departmental communication in order to handle both guest and operational issues effectively
- To handle other daily departmental operation issues
Requirement:
- Diploma or above in Hospitality Management or related disciplines
- Minimum 1 years' relevant experience in Hotel Industry
- Service-oriented with sound knowledge in Front Office Operation
- Self-motivated, independent, strong interpersonal and communications skills
- Good command of both written and spoken Cantonese, English and Mandarin
- Required to work the overnight shift
*Candidates with more experience will be considered as Senior Guest Services Agent.
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。