Customer Care Officer 客戶服務主任
僱主資料
招聘資料
此招聘已經結束，按此搜尋相關職位。
Responsibilities / 工作內容
- Provide quality services including but not limited to ticketing & reservation services through telephone and emails
- 透過電話及電郵提供專業客戶服務，包括但不限於門票及預約服務
- Offer immediate assistances towards complaints
- 及時處理投訴電話及個案
Working Hours & Location / 工作時間及地點
- Monday to Sunday 9:00am – 9:00pm (5-day work week, 8.5 working hours per day)
- 星期一至日輪班 上午9時至下午9時 (5天工作，每天8.5小時)
- Sheung Wan (Nearby MTR station)
- 上環 (地鐵站步行5分鐘)
Requirements / 學歷及其他要求
- HKCEE/HKDSE or above
- HKCEE/HKDSE 或以上學歷
- Fresh Graduates are also welcome; candidates with 1-year or above CS experience is preferred
- 歡迎應屆畢業生申請，具備一年以上客戶服務相關經驗優先
- Good command of spoken and written Cantonese, English and Mandarin
- 流利粵語, 良好英語及普通話
Interested parties please WhatsApp 90201638 (https://wa.me/85290201638) for enquiries or click "Apply Now" button.
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。