Part-time Customer Service & Admin Support
僱主資料
SOCIF LIMITED
公司用戶
[Company Background] SOCIF is a technology company based at HKSTP, specialized in providing Smart Mobility AIoT solutions. Our focused technology areas include location-based GIS, AI video analyt...了解更多
招聘資料
此招聘已經結束，按此搜尋相關職位。
Key responsibilities:
- Manage incoming booking enquiry from our booking system, WhatsApp and emails
- Communicate with operation team and handle the enquiry in timely manner
- Keep records of booking details, payment record, customer interactions and feedback
- Prepare all clerical documents include quotation, invoice and receipt
- Follow communication procedures, guidelines and policies
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Perform all necessary administrative support
Job Requirements:
- Diploma or above (we welcome candidates from all streams)
- 0-1+ years of experience in the related fields
- Detailed-minded and professional customers service experience
- Strong communication, organizational and analytical skills
- Good written and verbal communication skills in Chinese & English
- Proficient in MS Excel
- Immediate availability will be an advantage
- Work at least 2 days per week
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。