Part-time Customer Service & Admin Support
Employer Info
SOCIF LIMITED
Company User
[Company Background] SOCIF is a technology company based at HKSTP, specialized in providing Smart Mobility AIoT solutions. Our focused technology areas include location-based GIS, AI video analyt...Know more
Job Info
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Key responsibilities:
- Manage incoming booking enquiry from our booking system, WhatsApp and emails
- Communicate with operation team and handle the enquiry in timely manner
- Keep records of booking details, payment record, customer interactions and feedback
- Prepare all clerical documents include quotation, invoice and receipt
- Follow communication procedures, guidelines and policies
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Perform all necessary administrative support
Job Requirements:
- Diploma or above (we welcome candidates from all streams)
- 0-1+ years of experience in the related fields
- Detailed-minded and professional customers service experience
- Strong communication, organizational and analytical skills
- Good written and verbal communication skills in Chinese & English
- Proficient in MS Excel
- Immediate availability will be an advantage
- Work at least 2 days per week
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