客戶服務主任 Customer Services Officer
SATS (HK) Limited
公司用戶
SATS HK Limited provides a full spectrum of professional ground handling services at the Hong Kong International Airport including both passenger and ramp handling services to airline customers. ...了解更多
• Perform ground handling services, including check-in, boarding gate, arrival, lost & found and ticketing services duties
• Meet and assist passengers on departure and arrival
工作職責
• 負責客運服務部門的日常運作,如辦理登機、離境、 抵港及票務手續、解答旅客查詢
• 於登機及抵港閘口協助旅客
Skills & Requirements• HKCEE or HKDSE or above (with passed in English and Chinese language) or equivalent
• Good command of spoken English, Cantonese, and Mandarin
• Good Customer serving manner and communication skills
• Shift duties required
要求資歷
• 中五 / 中學文憑試或以上程度 (包括中英文科目合格)
• 流利英文,廣東話及普通話
• 良好客戶服務和溝通技巧
• 需輪班工作
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。