客戶服務主任 Customer Services Officer

Employer Info

SATS (HK) Limited

Company User

SATS HK Limited provides a full spectrum of professional ground handling services at the Hong Kong International Airport including both passenger and ramp handling services to airline customers.   ...Know more

Job Info
Job Description 

• Perform ground handling services, including check-in, boarding gate, arrival, lost & found and ticketing services duties

• Meet and assist passengers on departure and arrival

工作職責

• 負責客運服務部門的日常運作,如辦理登機、離境、 抵港及票務手續、解答旅客查詢

• 於登機及抵港閘口協助旅客 

Skills & Requirements 

• HKCEE or HKDSE or above (with passed in English and Chinese language) or equivalent

• Good command of spoken English, Cantonese, and Mandarin

• Good Customer serving manner and communication skills

• Shift duties required

要求資歷

• 中五 / 中學文憑試或以上程度 (包括中英文科目合格)

• 流利英文,廣東話及普通話

• 良好客戶服務和溝通技巧

• 需輪班工作  

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